Privacy Policy

Effective Date: 14/09/2025

1. Controller & Contact

[Company Name], [Registered Address], [Country]. Email: support@ultraplaykeys.com

2. Data We Collect

• Account & Order Data: name, email, country, order details, IP, device metadata.

• Payment Data: cardholder details processed by our payment provider; we receive tokens/confirmation only.

• Support Data: messages and attachments you send us.

• Usage Data & Cookies: pages viewed, actions, approximate location, and preferences.

3. Why We Process Data (Lawful Bases)

• To fulfill a contract: create account, process orders, deliver keys, provide support.

• Legitimate interests: prevent fraud, secure our services, improve the store, send service updates.

• Consent: non-essential cookies/marketing (where required).

• Legal obligations: tax/audit/recordkeeping.

4. Sharing

• Service providers (hosting, payment processing, email, analytics, customer support).

• Authorities where required by law. We do not sell personal data.

5. International Transfers

If data moves outside [Country], we use appropriate safeguards (e.g., standard contractual clauses).

6. Retention

• Order records: 7–10 years (tax/audit).

• Support tickets: 3 years after closure.

• Marketing preferences: until you opt out.

• Cookies: see Cookie Policy.

7. Your Rights

Access, rectification, erasure, restriction, portability, objection, and withdrawal of consent. To exercise rights, email support@ultraplaykeys.com. You may also complain to your local data authority in [Country].

8. Children

Our services are not for children under 16; we do not knowingly collect their data.

9. Security

We apply technical and organizational measures, including encryption in transit, access controls, and fraud screening.

10. Updates

We will post changes with a new effective date; material changes may be notified by email/on-site notice.